Choosing to work in the hospitality industry can prove to be very rewarding, with a wide range of different career paths and tremendous opportunities for growth. However, those hiring usually tend to be on the lookout for a specific skill set and qualities in their hospitality employees. As specialists of recruitment in Malta, JF Staffing has compiled a list of the most important characteristics for those interesting in joining the hospitality sector.
1. Team spirit
Knowing how to work as part of a team is crucial in the hospitality industry. Understanding the value of mutual contributions and communicating with others are necessary skills which enable everyone to work towards common goals together. Prospective employees need to be prepared to actively participate with others and support your colleagues.
2. Interpersonal skills
Providing superior customer service is at the very heart of the hospitality business. Top hospitality employees know how to foster smooth communication with customers, and are able to express themselves eloquently through speaking and writing.
3. Attention to detail
Anyone who has worked in the hospitality sector for a while can attest to the fact that no stone should be left unturned when it comes to ensuring the comfort and satisfaction of their guests. From room hygiene and food quality to attending to personal requests and needs, every aspect needs to be met by approval from the customer.
Knowing how to lead a team is just as important as being able to work as part of one. Being able to command projects and delegate tasks is a skill that many employers within the industry look out for, as well as the ability to step in and handle a crisis when the situation calls for it.
5. Knowledge of technology
It’s a digital world that we live in these days, and employees everywhere are expected to keep abreast of advances in the technological world. It’s important to be familiar with new applications being used in the business, along with a good knowledge of common office programs and computer programs.
Are you looking for the right people for hospitality jobs in Malta?
Here at JF Staffing we specialise in recruitment for the hospitality sector, providing tailored and effective solutions which include both long-term and temporary staffing. From sales and administration staff to housekeeping, we source fully-trained professionals for your business. Quality recruitment services in Malta are a given when you leave everything in the hands of JF Staffing!
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